Privacy Policy

Effective Date: June 4, 2025
Website: www.geraam.com

At Geraam, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website or use our services. By accessing our site, you agree to the practices described in this policy.

 
1. Information We Collect

We collect personal and non-personal information when you interact with our website, place an order, or contact us. This may include:

  • Your name, phone number, email address, and delivery address

  • Payment information (processed securely via third-party payment gateways)

  • Order history and preferences

  • Browser data, IP address, device type, and usage information (via cookies and analytics tools)

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchases or account

  • To improve our website, services, and user experience

  • To send you promotional offers or updates (only if you opt-in)

  • To prevent fraudulent transactions and ensure security

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited information with:

  • Delivery and logistics partners to fulfill your orders

  • Payment service providers to process your transactions

  • Legal or government authorities when required by law

  • Third-party tools (e.g., analytics providers) to improve our platform

All partners and providers are bound by confidentiality and data protection agreements.

 
4. Cookies & Tracking Technologies

Our website uses cookies to personalize content, analyze site traffic, and improve functionality. You can manage cookie settings in your browser. Please note, disabling cookies may affect site performance and some features may not function properly.

 
5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we work diligently to safeguard your data.

 
6. Your Rights

You have the right to:

  • Access and review your personal data

  • Request corrections or updates to your information

  • Withdraw your consent at any time

  • Request the deletion of your data, subject to legal and operational obligations

To exercise any of these rights, please contact us using the details provided below.

 
7. Retention of Information

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

 
8. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted personal information to us, please contact us so we can take appropriate action.

 
9. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes implies your acceptance of the revised policy.

 
10. Contact Information

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

Geraam Contact Info
📧 Email: geraam.info@gmail.com
📞 Phone: +880 1805-000499
🌍 Website: www.geraam.com
📍 Address: Mirpur 10, 1216, Dhaka, Bangladesh