Term Of Use

Effective Date: [Insert Date]
Website: www.geraam.com

Welcome to Geraam. These Terms and Conditions govern your use of our website and the purchase of products through our platform. By accessing our site or placing an order, you agree to abide by these terms. Please read them carefully before using our services.

 

General

Geraam is an online platform that connects you with farm-fresh products and authentic village delights. Our mission is to bring the richness of nature and rural heritage directly to your doorstep. By using our website, you agree to comply with all applicable laws and the following terms outlined herein.

 

Eligibility

You must be at least 18 years old to use our website or make purchases. If you are under 18, you may use our site only with the involvement and permission of a parent or legal guardian.

 

Product Availability & Description

We aim to ensure that all product listings, images, and descriptions are accurate and up to date. However, due to the natural and seasonal nature of many of our items, availability may vary, and slight differences in appearance, weight, or packaging may occur. We reserve the right to modify or discontinue products without prior notice.

 

Pricing & Payment

All prices are listed in Bangladeshi Taka (BDT) and include VAT where applicable. We strive to maintain accurate pricing at all times. In case of any pricing error, we reserve the right to cancel or refuse any order. Payment methods include bKash, Nagad, Rocket, Cash on Delivery, and debit/credit card options (where available).

 

Order Confirmation & Delivery

Once you place an order, you will receive a confirmation via SMS or email. Orders are processed promptly, and delivery timelines may vary based on location and product type. Geraam is not responsible for delivery delays caused by courier issues, weather conditions, or other unforeseen circumstances. For perishable items, we encourage customers to ensure someone is available to receive the delivery on the scheduled day.

 

Return, Replacement & Refund Policy

Due to the perishable nature of many of our products, we do not accept returns unless an item is delivered in a damaged or incorrect condition. In such cases, you must notify us within 24 hours of delivery and provide photo or video evidence. Upon verification, we will issue a replacement or refund through your original payment method or a mobile wallet.

 

User Responsibilities

By using our platform, you agree not to misuse the website, upload harmful or inappropriate content, or attempt unauthorized access. Any fraudulent or harmful activity will result in immediate termination of your access to Geraam and may involve legal action.

 

Intellectual Property

All content on the Geraam website—including text, images, graphics, logos, and branding—is the property of Geraam or its content providers. You may not reproduce, distribute, or use our content without written permission.

 

Limitation of Liability

Geraam is not liable for any indirect, incidental, or consequential damages that arise from your use of the website or purchase of products. Our liability is limited to the total value of the product purchased in any claim.

 

Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.

 

Changes to Terms

Geraam reserves the right to update or modify these Terms at any time without prior notice. We recommend reviewing this page periodically to stay informed of any changes. Continued use of the site after updates constitutes your acceptance of the revised Terms.

 

Contact InformationIf you have any questions about these Terms and Conditions, please contact us:

Geraam
📧 Email: geraam.info@gmail.com
📞 Phone: +880 1805-000499
🌍 Website: www.geraam.com
📍 Address: 

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